Refund Policy – Sticker Park

At Sticker Park (thestickerpark.com), we value your satisfaction and want you to love your custom stickers. If for any reason you are not happy with your order, we're here to help make it right.

Eligibility for Refunds

• Refund requests must be made within 7 days of receiving your custom sticker order.
• Custom stickers are made-to-order specifically for you; therefore, refunds are only applicable in cases of printing errors, defective materials, damaged items during shipping, or incorrect items received.
• We cannot accept returns or refunds for customer errors in design submissions (such as typos, low-quality uploaded images, incorrect sizes provided, or design approval mistakes).
• Items that have been used, altered, or damaged after delivery are not eligible for refunds.

What Qualifies for a Refund

• Printing Quality Issues: Faded colors, blurry prints, or incorrect color reproduction
• Material Defects: Stickers that don't adhere properly, tear easily, or have material flaws
• Shipping Damage: Items damaged during transit (we'll work with shipping carriers on this)
• Wrong Items: If you received a different product than what you ordered
• Missing Items: If part of your order is missing from the shipment

Refund Process

If your refund request meets our eligibility criteria and is approved, here's what happens:

• The refund amount will be credited to your original payment method within 5–7 business days after approval.
• For defective products or quality issues, we may request photos as proof before processing the refund.
• In some cases, we may offer a replacement or store credit as an alternative to a monetary refund.
• You'll receive email confirmation once your refund has been processed.

How to Request a Refund

To request a refund for your custom sticker order:

• Email us at support@thestickerpark.com within 7 days of receiving your order
• Include your order number and detailed description of the issue
• Attach clear photos showing the problem (if applicable)
• Our team will review your request and respond within 2 business days

Questions about refunds? Please reach out to our support team at support@thestickerpark.com and we'll be happy to help resolve any issues with your custom sticker order.